Privacy policy
Babilibou is committed to protecting your privacy. This privacy policy describes how we collect, use and share the personal information you provide to us when you visit our website(babilibou.ca) or make purchases on our e-commerce site.
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
1.1 How we collect your information
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you give us such as your name, address and email address.
For users who register on our site, we also store the personal data indicated in their profile. All users can see, modify or delete their personal information at any time (except their username). Site managers can also view and edit this information.
E-mail marketing: With your permission, we may obtain your name & email to send you emails about our store, new products and other updates.
Comments & contact forms: When you leave a comment on our website, not only the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.
1.2 How we use your information
We use your personal information for the following purposes:
- To process and ship your orders
- To send you information on our products, promotions or special offers if you have given your consent
- To answer your questions or concerns
- To improve our Site and our services
- To comply with legal and regulatory requirements
ARTICLE 2 – CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, create an account, return a purchase and the like, we assume that you consent to our collection and use of your information for these purposes.
By completing your order, you authorize us to send you an e-mail for your opinion concerning your purchase aimed at improving our products and services.
If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you can request the deletion of the personal data concerning you. This does not take into account data retained for administrative, legal or security purposes. Just let us know by contacting us at the following email: boutique@babilibou.ca.
ARTICLE 3 – DISCLOSURE
We do not sell, rent or disclose your personal information to third parties, except in the following circumstances:
- With third-party service providers who help us operate our Site and provide our services (e.g. payment processing and shipping)
- When we are legally required to do so, for example, to comply with applicable laws or government requirements
Payment:
The information is encrypted in accordance with the data security standard established by the payment card industry. Information relating to your purchase transaction is kept for as long as necessary to finalize your order.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.
ARTICLE 4 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction may be disclosed under the laws of the United States. United States, including the Patriot Act.
We use Google Analytics to collect data on how you use our website (web analytics)
We use Google Analytics to analyze how users navigate our website. Google Analytics makes your data anonymous by deleting part of your IP address. Google Analytics relies on cookies to collect information. The cookies used by Google Analytics expire two years after your last visit to our website. For more information, see the Google Analytics website and its privacy policy. You can deactivate Google Analytics by installing this module on your browser or by changing your preferences on our cookie form.
Wealso use Facebook Pixel. This tool allows us to understand and serve ads and make them more relevant to you. The data collected remains anonymous and we cannot see the personal data of an individual user. However, the data collected is saved and processed by Facebook. Facebook may be able to connect the data to your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s data usage policy found at: https://www.facebook.com/about /privacy/. Facebook has ultimate control over the information collected via Facebook Pixel. When you arrive on our website, you can decide whether or not to enable advertising cookies from facebook.
Links
You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service. Use of our website.
ARTICLE 5 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
ARTICLE 6 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. there is reason to do so.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Standards Officer at info@babilibou PLEASE NOTE: We do our best to ensure that English translation is good. But in case of error, the French version will prevail over the English one.